Terms of Service

Terms of Service

Welcome to Noor Gleam. By accessing or using our website at noorgleam.store, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using any part of our website.

If you do not agree with any part of these terms, please do not use our website.

1. Store Overview

Noor Gleam is a premium skincare and beauty brand based in Pakistan, offering high-quality skincare products through our online store at noorgleam.store. We operate under Pakistani law and serve customers across Pakistan.

Our store is powered by Shopify, a trusted global ecommerce platform.

2. Use of Our Website

By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.

You must not:

  • Use the website in any way that violates applicable local or international laws
  • Attempt to gain unauthorized access to any part of our website or systems
  • Transmit any harmful, offensive, or disruptive content
  • Use automated tools to scrape, copy, or extract data from our website

3. Orders

When you place an order on noorgleam.store, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion.

An order is confirmed only after you receive an order confirmation email or SMS from us. We reserve the right to cancel orders in cases of pricing errors, stock unavailability, or suspected fraudulent activity.

4. Pricing

All prices on our website are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.

In the event of a pricing error, we will notify you before processing your order and give you the option to confirm at the correct price or cancel your order for a full refund.

5. Payments

We accept the following payment methods:

  • Cash on Delivery (COD) — Pay in cash when your order arrives
  • Online Payment — Via secure payment gateways supported by Shopify

All online transactions are processed through secure, encrypted payment systems. Noor Gleam does not store your full payment card details.

6. User Responsibilities

As a customer, you are responsible for:

  • Providing accurate and complete information when placing an order
  • Ensuring your delivery address is correct and accessible
  • Being available to receive your order (especially for COD deliveries)
  • Keeping your account credentials confidential if you have registered an account

Noor Gleam is not liable for any loss or inconvenience caused by inaccurate information provided by the customer.

7. Intellectual Property

All content on noorgleam.store — including but not limited to text, images, logos, product descriptions, and graphics — is the intellectual property of Noor Gleam and is protected under applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or use any of our content for commercial purposes without our prior written consent.

8. Product Information

We make every effort to display our products as accurately as possible, including descriptions, images, and ingredient lists. However, we do not warrant that product descriptions or other content on our website are completely accurate, complete, or error-free.

If you receive a product that does not match its description, please contact us within 7 days of delivery at noorgleam00@gmail.com.

9. Limitation of Liability

To the fullest extent permitted by law, Noor Gleam shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use of or inability to use our website or products
  • Unauthorized access to or alteration of your data
  • Delays or failures in delivery caused by third-party courier services
  • Any other matter relating to our products or services

Our total liability to you for any claim shall not exceed the amount you paid for the product(s) in question.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the updated terms.

We encourage you to review this page periodically.

Last updated: July 2026

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us: