Privacy Policy

Privacy Policy

Last updated: July 27, 2026

Welcome to Noor Gleam ("we", "us", or "our"), accessible at noorgleam.store. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our store.

Information You Provide

  • Full name, email address, phone number, and shipping/billing address when placing an order
  • Payment information (processed securely — we do not store your full card details)
  • Messages or inquiries submitted through our contact form or email
  • Account registration details, if applicable

Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent on site, and referring URLs
  • Cookie data and browsing behavior on our store

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including coordinating with our suppliers for delivery
  • Send order confirmations, shipping updates, and customer support communications
  • Improve our website, products, and overall shopping experience
  • Send promotional emails and marketing communications (you may opt out at any time)
  • Detect and prevent fraud or unauthorized activity
  • Comply with applicable laws and regulations in Pakistan

3. Cookies

We use cookies and similar tracking technologies to enhance your experience on our store. Cookies help us remember your preferences, analyze site traffic, and deliver relevant content.

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain parts of our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Suppliers and fulfillment partners — to process and ship your orders
  • Payment processors — to securely handle your transactions (e.g., Shopify Payments, credit card processors)
  • Service providers — such as email marketing platforms and analytics tools, who assist in operating our store
  • Legal authorities — if required by law or to protect our rights

All third parties are required to handle your data responsibly and in accordance with applicable privacy laws.

5. Payment Security

All payment transactions are processed through secure, encrypted channels. We use Shopify's built-in payment infrastructure, which is PCI-DSS compliant. We do not store your full credit or debit card information on our servers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your order history and complying with legal obligations. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Lodge a complaint with relevant authorities if you believe your data has been mishandled

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our store after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: