Contact Us
We'd love to hear from you! Whether you have a question about our products, need help with your order, or simply want to share your experience — our team at Noor Gleam is here to help.
Get in Touch
Reach out to us through any of the following channels and we'll get back to you as soon as possible:
Phone
Website
Business Hours
| Day | Hours |
|---|---|
| Monday – Friday | 10:00 AM – 7:00 PM (PKT) |
| Saturday | 11:00 AM – 5:00 PM (PKT) |
| Sunday | Closed |
Expected Response Time
We aim to respond to all inquiries within 24–48 hours on business days. During peak seasons or promotional periods, response times may be slightly longer — but we promise we'll get back to you!
How Can We Help You?
Here are some of the most common reasons our customers reach out to us:
- 📦 Order Status & Tracking — Want to know where your order is?
- 🔄 Returns & Exchanges — Received a damaged or incorrect item?
- 💳 Refund Inquiries — Questions about your refund status?
- 🧔 Product Advice — Not sure which product is right for your skin type?
- 🚚 Shipping Questions — Need help with delivery timelines or addresses?
- 💬 General Inquiries — Anything else on your mind?
A Note From Our Team
At Noor Gleam, every customer matters to us. We are a small, passionate team dedicated to bringing you the finest skincare experience. Your feedback, questions, and kind words inspire us every day.
Thank you for choosing Noor Gleam. We look forward to hearing from you and making your skincare journey as smooth and glowing as your skin. ✨